FAQ

How long will it take to receive my order?

Delivery times vary depending on your location and shipping method. Generally, orders are processed within 1-3 business days, with shipping times ranging from 3-7 days.

Can I return or exchange an item if I'm not satisfied?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at [email protected] and we will work to resolve the issue ASAP!  

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at

[email protected] with photos of wrong/damaged items and we’ll sort that out for you.

Do you offer international shipping?

We work with an on-demand order fulfillment company with facilities worldwide!

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office.

Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

How can I track my order?

Check your email confirmation for all shipping information.

If your shipment is delayed or not showing up, please:Verify your shipping address in the email confirmation.Check with your local post office to see if they have your package.Ask your neighbors in case the courier left the package with them.

If the shipping address was correct, and the package wasn't left at the post office or with your neighbors, please contact us at [email protected] with your order number.

If you find a mistake in the delivery address, we can send you a replacement order, but shipping costs will be your responsibility.

What Client Our Says About Us

Company Name should look

for ones that are specific,

detailed, and highlight the

unique benefits of working with

the company.

Alex john martin

MANAGER

Company Name should look

for ones that are specific,

detailed, and highlight the

unique benefits of working with

the company.

Alex john martin

MANAGER

Company Name should look

for ones that are specific,

detailed, and highlight the

unique benefits of working with

the company.

Alex john martin

MANAGER

Copyright© 2024 REDIRECT - All Rights Reserved. myredirect.io